Inspirational Stories of Our Clients

Inspirational Stories

These are a selection of stories written by staff members at the Lighthouse of Collier. Our team members develop unique and special relationships with each client, which is reflected in this retelling of each clients’ successes.

Ann

Meet Ann

A 74-year-old woman named Ann with wet and dry macular degeneration has been coming to the Lighthouse since 2017. At first, she was wary and distant. She would come to workshops but interact minimally and, some thought, distantly. Ann came across as very unhappy.

Today Ann not only participates in the workshops but she is social and outgoing, commonly smiling and laughing with the group. She has even become active with her Lighthouse peers outside of their group sessions. The members regularly call and check up on each other. Ann is also moving forward with her learning, seeking to become more technologically skilled to stay connected with her new group of friends. She currently uses some of these new abilities to participate weekly in the virtual coffee chat.

Joe

Meet Joe

Joe is a 91-year-old man losing his vision from dry macular degeneration. For more than two years, he has been a regular participant in the Thursday afternoon support group at the Lighthouse. He reported that hearing his fellow group members talk about how much they are doing with voiceover and JAWS, a screen reading program, inspired him to learn. He went out and got himself an iPhone and an authorization to run JAWS on his laptop.

Joe’s goal then became to learn enough about the iPhone to download books from the free National Library Service offered through the Library of Congress, read his email, and learn how to use independence apps for the blind and visually impaired. He also wanted to use JAWS to help him continue banking and paying his bills online.

Since he began coming to the Lighthouse for lessons, he has learned how to navigate the National Library Service website to download books and magazines, read email, and use the voice memo app on his phone to input and retrieve audio messages. He is also well on his way to independently maneuvering through his bank website on his computer using JAWS.

Joe takes learning very seriously. He works hard and learns something new during every lesson. Joe once commented, “I know I am old, but I’m not dead. I still have a few functioning brain cells that allow me to learn new ways to stay independent.” He credited his group for inspiring him and giving him the courage to never give up.

Ronald

Meet Ronald

Ronald is a retired middle school teacher and self-proclaimed magician. Since January 2018, Ronald has been homebound after a stroke caused left-side paralysis and vision loss. Ronald had been a social and active person, and struggled with asking for help, ultimately finding himself feeling isolated. Ronald came to the Lighthouse with the goals of learning how to order grocery delivery so as not to rely on his elderly neighbor, how to use Paratransit, and attend a weekly support group. Before COVID-19, Ronald was making progress. He used Paratransit for the first time to attend a support group, where he met three others who also had disabilities and lived alone.

Ronald learned to use basic key commands on a screen to enlarge web searches, and to review and purchase items that his cousin added to his online shopping cart. Also, Ronald learned about GoGo Grocery, a service of GoGo Grandparent, which takes phone orders and completes the delivery without having to use a computer. Ronald stills needs encouragement to use the computer, but soon this plan B will become routine.

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Carol

Meet Carol

Carol is an 84-year-old woman who lives in a senior community and has felt lonely and isolated during the pandemic. When she first became a Lighthouse client, she didn’t know how to use her iPhone. She always had trouble answering calls, getting voiceover to work, and came to rely on and enjoy going to the Lighthouse to practice using her phone.

Recently, Lighthouse staff called Carol to check on her and to let her know that office closures had been extended. She was surprised to hear from the Lighthouse during this time of isolation. The staff person thoughtfully asked her how she was and if she had any questions regarding when the Lighthouse would reopen so she could resume her visits. While Carol misses her in-person interactions at the Lighthouse, she clearly appreciated the phone call and the information provided. This personal touch helped a senior feel cared for and connected.

Annie

Meet Annie

Annie is an 82-year-old woman living with dry macular degeneration. For the past nine months, she has been regularly attending the adjustment to blindness support group at Lighthouse of Collier. In that time, Annie has grown from a passive listener to a regular participant, confident in her ability to contribute to the group conversation.

When joining the group, Annie did not have a mobile phone and had no interest in owning one. However, after several months of listening to group members discuss the various tasks that a smart phone can accomplish, Annie started believing she could learn to use one. She spent the next month or so asking questions about which phone she should purchase. Soon after, she bought an iPhone and began scheduling weekly assistive technology lessons.

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picture of a seven day pill organizer box

Meet Jack

Jack is an 89-year-old war veteran with significant vision and hearing impairments who lives alone. He was recently released from the hospital after suffering heart problems that had become serious due to not correctly taking his prescribed medications.

Jack is now able to successfully adhere to his prescriptions, and understands how to identify and track his medications from morning to evening, day to day, and week to week, keeping him out of the hospital.

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Meet Bob

A little over four years ago, Bob lost his wife of more than 30 years to diabetes. Naturally, he felt depressed and isolated. His situation was even more difficult as he is totally blind and profoundly hearing impaired due to a condition called Usher syndrome. Without a partner at home or family nearby to help him drive, shop, or read mail, Bob was vulnerable. A concerned neighbor urged Bob to go to the Lighthouse for help. Bob enrolled in classes to learn how to access his iPhone, attended support groups, and received orientation and mobility training.

Now, Bob has mastered the use of his iPhone. He can send texts, read emails, schedule calendar appointments, use Uber, and other important tools. He has also developed a close network of friends who are blind or visually impaired, and who help each other navigate difficult times.

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balloons floating up in the sky

Meet Ashley

Ashley is a 1-year-old only child with macular dystrophy with amblyopia. Home visits with Ashley are a family affair. She is a busy and active toddler, eager to interact with people, objects, and opportunities for meaningful play in the home. On the first Lighthouse staff visit, her parents intuitively set up a route for Ashley to travel through where she could crawl and feel things of different sizes and textures, such as tile and carpet.

After some time had passed since an in-person home visit, during a virtual visit it was incredible to witness that Ashley is walking, learning from educational TV programs, turning pages in her books, and loves swimming and shopping with her parents. Surely, visits to come will highlight new surprises and developments!

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picture of a hand tracing braille print

Meet Joey

Children possess a unique sense of optimism and ability to adapt to challenging situations. Joey, a 12-year-old boy with a progressive eye condition, demonstrates this optimism as he navigates life while losing his central vision. During a recent video lesson, Joey was asked to braille a sentence stating his favorite thing. His answer was, “My favorite thing is my whole life,” which emphasizes the tremendous gratitude he feels for life, family, opportunity, and all that he can do.

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picture of a laptop open to grocery online

Meet Dan

Dan is an 83-year-old man who was referred to Lighthouse of Collier by his home health care nurse. Dan is a self-described “hermit” who lives alone in a trailer in southeast Naples and receives limited income. His son lived nearby but recently moved out-of-state. About 10 years ago, Dan stopped driving due to legal blindness and other health conditions. Without help, Dan’s situation could be tenuous.

Dan was unaware that he could have fresh groceries delivered to his home. The Lighthouse instructor downloaded the Walmart grocery app and helped Dan learn to search for and add items to his favorites list. With practice, Dan will be able to order healthy, fresh foods. Dan is close to reaching his goals and keeping his independence.

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Purchase Seeing Beyond Blindness

If you would like to own one of these cocktail table books, please donate a suggested selling price of $35.00 to Lighthouse of Collier and we will send you one straight away.

Lighthouse of Collier dedicated the book to Art Bookbinder, a man who could see beyond blindness. He was a great friend and leader. May he rest in peace. August 1942 – April 2020.

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